Brite Maid Cleaning Services

  1. Our Commitment to Quality At Brite Maid Cleaning Services, we are dedicated to providing top-tier cleaning services to our clients in Tacoma, Puyallup , Bonney Lake, South Hill ,Lake Tapps and surrounding cities in Pierce County . We strive to exceed expectations with every visit, ensuring your space is clean, fresh, and welcoming.
  2. Services Offered We provide a range of cleaning services including but not limited to:
    • Regular home cleaning
    • Deep cleaning
    • Move-in/move-out cleaning
    • Post-construction cleaning
    • Office and commercial cleaning
    • Specialized cleaning services (upon request)
  3. Scheduling and Timing
    • We offer flexible scheduling to accommodate our clients’ needs.
    • Our team will arrive within the agreed-upon time window.
    • If we’re running late, we’ll contact you as soon as possible.
  4. Access to Your Property
    • Clients must ensure our team can access the property at the scheduled time.
    • If using a key safe or smart lock, instructions must be provided in advance.
  5. Cleaning Supplies and Equipment
    • We provide all necessary cleaning supplies and equipment.
    • If you prefer we use specific products, please inform us in advance and ensure they are available.
  6. Safety and Security
    • Our staff are thoroughly vetted and trained to maintain the highest standards of professionalism and discretion.
    • We are fully insured for your peace of mind.
  7. Pets
    • Please inform us of any pets on the premises.
    • We ask that aggressive pets be secured during our visit.
  8. Satisfaction Guarantee
    • Your satisfaction is our priority. If you’re not completely satisfied with our service, please inform us within 24 hours, and we’ll return to address any issues at no additional cost.
  9. Cancellations and Rescheduling
    • We require at least 48 hours’ notice for cancellations or rescheduling.
    • Late cancellations may incur a fee as per our cancellation policy.
  10. Payment
    • We accept credit cards only.
  11. Special Requests
    • We’re happy to accommodate special requests when possible. Please inform us in advance.
  12. Breakage Policy
    • While we take the utmost care, accidents can happen. Any damage caused by our team will be repaired or replaced at our expense.
  13. Communication
    • We value open communication. Please don’t hesitate to reach out with any questions, concerns, or feedback.
  14. Privacy and Confidentiality
    • We respect your privacy and maintain strict confidentiality regarding all aspects of our service.

By engaging our services, clients agree to abide by this service policy. We reserve the right to modify this policy as needed, with notice provided to our clients.

Thank you for choosing Brite Maid Cleaning Services. We look forward to exceeding your expectations!